Sudeley Castle, Gloucestershire
Website Policy Statement
- Website Content
We will endeavour to ensure that the content of this website is always accurate, honest, and up-to-date. However, all content is subject to change without notice.
- Personal Information
All personal information collected through the forms in this website will be used only for the purpose intended, eg to answer an enquiry or to process a holiday booking. Personal information
will not be retained for longer than is necessary to satisfy the enquiry or booking made.
- Mailing List
In the case of our mailing list, we will retain the information supplied by you with your consent for the purpose of operating our mailing list. Your information will not be shared with any other third
parties. We will remove your details from our mailing list on request.
Cookies are small parcels of data stored temporarily on your hard drive while you are browsing a website. These are a standard mechanism used by most websites. Our website employs
cookies for the purpose of maintaining user sessions, which is necessary to enable us to process on-line bookings. Cookies are also used for the purpose of generating access statistics.
These provide us with general information about how our website is used. No personal information that would enable us to identify individuals is either obtained or stored, and the cookies are
deleted automatically within 24 hours.
- On-line Payments
In the case of on-line payments, your credit / debit card details are processed by Sagepay on our behalf, who act an an intermediary between your bank and ours. Your payment details are not
made known to us.
- Telephone Payments
In the case of telephone payments, these are authorised immediately while you are on the telephone. Your credit / card details are neither recorded nor retained by us.
Links to external websites are provided as a service to our users, eg where they contain information that may be of either general or specific interest to persons planning a self catering cottage
holiday. However, we are not responsible for the content, views, or accuracy of information on external websites.
- Further Information
If you have a question about any aspect of our policy, please contact us.